With intimate waxing bookings increasing in popularity year after year, it\u2019s become a bit of a growth industry for salons (excuse the pun). But \u2013 especially for first-time waxing clients \u2013 there can be a lot of questions that your customers are just too embarrassed to ask \u2013 and that can hold them back from booking.<\/p>\n\n\n\n
So, for therapists looking to capitalise on the growing popularity of hair removal treatments across both genders, it\u2019s incredibly important that you\u2019re answering those questions your customers have to put them at ease well before they arrive at the salon, either on your website, email or via the phone, to give them the confidence they need to have a great wax \u2013 not to mention keep the experience as smooth as possible for you, too. (Okay. Couldn\u2019t resist that one.)<\/p>\n\n\n\n
From how naked they\u2019ll need to get to how much it\u2019ll hurt, these are the 5 key questions you need to make sure you\u2019ve got an answer for when treating new waxing clients.<\/p>\n\n\n\n
This is a big one for waxing newbies. Let\u2019s face it, that first pull can sting, so make sure they\u2019re prepared. You can reassure your client that a) the pain usually eases after a few sessions, and b) the results are definitely worth it. \u200b While many of your clients may be cool with the clothes-removing thing, it always helps to address whether they need to or not straight up. State the facts and be specific. It\u2019ll save any awkwardness \u2013 and that means a better experience for everyone involved. It might seem obvious but you\u2019d be amazed how often people aren\u2019t sure. If your salon offers shower facilities for clients \u2013 a great way to ensure they\u2019re fresh for waxing \u2013 let them know that, too. Either way, just be sure to keep some hygiene wipes to hand, and subtly suggest a shower for next time. \u200b If the body hair\u2019s veering too much towards the thick side for the wax strips to grip, you may need to trim it first. That\u2019s not usually a problem for clients, but make sure to explain what you\u2019re doing and why \u2013 it\u2019ll help to ensure their hair is at the right length next time. \u200b While the hair might appear thicker as it grows back, hair follicles actually become weaker over time. This means that in reality, the hair is getting thinner. It\u2019s also the perfect opportunity to suggest that they book their next appointment for a month\u2019s time. Savvy. At Treatwell, we\u2019re on a mission to make growing a hair & beauty business brighter for everyone.<\/em><\/p>\n\n\n\n We\u2019ll give you all the industry-leading digital tools you need to attract new clients, turn the ones you already have into loyal regulars and manage your salon smoothly \u2013 all from one, convenient place. Join the 20,000 salons across Europe growing their businesses with Treatwell.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":" With intimate waxing bookings increasing in popularity year after year, it\u2019s become a bit of a growth industry for salons (excuse the pun). But \u2013 especially for first-time waxing clients \u2013 there can be a lot of questions that your customers are just too embarrassed to ask \u2013 and that can hold them back from […]<\/p>\n","protected":false},"author":50,"featured_media":651,"template":"","meta":{"_acf_changed":false,"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"Intimate treatments raise some intimate questions. Here are 5 common questions for new waxing clients that you ought to have an good answer for","_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","saswp_custom_schema_field":""},"categories":[],"tags":[],"target-audience":[18],"class_list":["post-650","blog","type-blog","status-publish","has-post-thumbnail","hentry","target-audience-stylists"],"acf":[],"yoast_head":"\n
Do say:<\/strong> \u201cDon\u2019t worry. It gets easier every time!\u201d
Don\u2019t say:<\/strong> \u201cCome on, stop crying.\u201d<\/p>\n\n\n\n2. \u201cDo I need to strip off?\u201d<\/h2>\n\n\n\n
Do say:<\/strong> \u201cLet me know if you\u2019re ever getting uncomfortable.\u201d
Don\u2019t say:<\/strong> \u201cYou can leave your hat on.\u201d<\/p>\n\n\n\n3. \u201cShould I shower first?\u201d<\/h2>\n\n\n\n
Do say:<\/strong> \u201cIt\u2019s usually a bit easier just after a shower.\u201d
Don\u2019t say:<\/strong> \u201cBleurgh!<\/em>\u201d<\/p>\n\n\n\n4. \u201cDo I need to trim?\u201d<\/h2>\n\n\n\n
Do say:<\/strong> \u201cAbout the length of an eyebrow hair \u2013 that\u2019s the perfect length.\u201d
Don\u2019t say:<\/strong> \u201cHang on. I\u2019ll get the shears.\u201d<\/p>\n\n\n\n5. \u201cWon\u2019t the hair come back thicker?\u201d<\/h2>\n\n\n\n
Do say:<\/strong> \u201cDon\u2019t worry \u2013 that\u2019s a bit of a myth.\u201d
Don\u2019t say:<\/strong> \u201cJust avoid the full moon.\u201d<\/p>\n\n\n\n
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