An important note from Treatwell’s CEO amid the Coronavirus outbreak

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Our partner salons are currently closed following restrictions from the government. The restrictions are currently in place until 20th July, after which salons will (hopefully) be allowed to reopen, provided the spread of Covid-19 continues to be effectively restricted.

Any appointments already booked for during this period should be rescheduled for a later date or will be automatically cancelled and refunded*.

Appointments can now be booked from 20th July onwards. In the event that the closure period is extended further (or if something else comes up), appointments can be easily rescheduled.

Rescheduling your appointment is easy (even if you’ve pre-paid). You’ll find a link to reschedule in your booking confirmation email, and it can be done via our app or website.

As the situation continues to evolve, keep up to date with official advice, guidelines and regulations from the government, HSE and World Health Organisation.

We hope you’re staying safe, healthy and positive through what continues to be an incredibly difficult time, for our salon partners and many others.

We’d like to thank you for your continued support and patience. We’re looking forward to welcoming you back to the salon in the not too distant future.

With best wishes,
Kei Kaji
CEO, Treatwell


*refunds may take 3-5 working days to appear in your account. If you paid using a Treatwell Gift Card, the value will be credited to your wallet.

Support your salon (from home). How you can help the industry right now

Times are incredibly difficult right now, but we’re finding real comfort in the solidarity across our community. Whether you’re self-isolating, social-distancing, working from your spare bedroom or working on the frontline to keep our country going, we’re all doing our bit to get through.

That said, a huge number of businesses throughout Ireland will be forced to close as a consequence of the Coronavirus pandemic and that’s devastating. So many of you have reached out to ask “can I help?” – you most certainly can. We’ve pulled together some advice on how; from donations (big or small) to reviewing your favourite salon on Treatwell, here’s everything you can do to #SupportOurSalons.


We've made a space for our hair and beauty community to hang out. Get a fix of hair and beauty wisdom from our blog, recreate the vibe from your favourite salon with our Spotify playlists or connect with fellow industry professionals - Treatwell from here is for everyone.

Stay in touch

Face it, your phone’s screen-time has already skyrocketed. Head to your salon’s Facebook and Instagram pages and show your support. Whether it’s a like, a repost or slide into their DMs, it’s nice to stay social, not distant.

Leave a review

If you’re yet to leave a review from your last salon trip, you still can. Just find your post-appointment email and follow the link to the salon’s profile. Reviews will help boost that salon’s rating, ready for reopening in the future.

Donate (if you can)

Many salons have created a fundraising page for necessary funds like rent payments and employee wages. Whatever you can donate (if you can donate) will go a long way in helping businesses to rebuild on the other side.

Encourage salons to donate PPE equipment to the HSE

You've probably seen on the news - there is a shortage of the protective equipment it needs to safely care for patients. Salons that have a surplus of things like masks and gloves can donate them to support the HSE.


Sure, it’s obvious, but following Government guidelines is crucial right now. Stay indoors whenever you can and wash those hands.

Last updated 12/05/2020