Keeping you up to date with Coronavirus procedures within our Salon partners. 

So, what does it look like in the salon right now? Social distancing measures will still be in place, along with the increased hygiene and safety measures and limits on the number of people allowed in the salon at once. It’s advised to pre book your appointment as many salons are still not taking walk-ins. With that in mind, booking online is the best way to go (you can do that on Treatwell up to three months in advance, you know). 

To stay up to date with current government guidelines for close contact services please visit this linkYou can book appointments up to 90 days in advance so you’ve plenty of time to find a time that suits you. Click here to read more.

We continue to work closely with our salon partners to share advice and guidance on health, safety and wellbeing. Here's how you can help:

1. Salons adhering to social distancing measures may limit the number of clients allowed inside the salon at once, or prevent clients turning up for walk-in appointments. Make sure to book ahead to guarantee an appointment.

2. Wash and sanitise your hands often to prevent the spread of bacteria. Try to do this prior to arriving at the salon and once you're inside (if possible). Don't forget that 20-second washing rule for properly clean hands.

3. If you're feeling unwell, have been ill recently, or have been in contact with anyone confirmed to have COVID-19, please do not attend any appointments. Don't worry, rescheduling is easy (even if you've pre-paid). You'll find a link to reschedule in your booking confirmation email or in 'My Bookings' on the app.

4. Though reuniting with your stylist will be glorious, avoid hugging, shaking hands or physical contact that’s not necessary inside the salon. This will prevent the potential spread of germs. 

7. We'd suggest taking a drink with you to your appointment (like a bottle of water or a coffee from somewhere nearby), to avoid using the salon's cups.

5. Pay for your treatment in advance (when booking), so that you and your stylist will not have to handle cash in the salon. Contactless card payments are another way to minimise, well, contact.

8. If you've been advised to wear a mask then please do so. You may notice our salon partners wearing masks more frequently for their own protection and yours.

6. Salon partners may decide to leave their entrance doors open to avoid clients touching the handle (and spreading bacteria to other areas). If it's open when you arrive, just ask a team member if they'd like to keep it open.

Last updated 03/08/2021