An important note from Treatwell’s CEO amid the Coronavirus outbreak

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On Tuesday 24th March, the Prime Minister addressed the nation, ordering everyone to stay at home to slow the spread of COVID-19. As part of the tightened measures, he also mandated closures on all non-essential commercial business, including all hair and beauty salons.

While temporarily closing is an incredibly difficult reality, it is the right decision. We all have a duty to protect ourselves, our loved ones and our communities.

In compliance with this regulation, all IE salons will be closed from 25th March until 19th April. If you have an upcoming appointment booked during this time period, your appointment will be cancelled and you will be notified via email. Any pre-paid appointments will be automatically refunded*.

Protecting the health and wellbeing of our customers and salon partners is our priority right now. Keep up to date with official advice, guidelines and regulations from the government, HSE and World Health Organisation.

We hope you’re staying safe, healthy and positive during these unprecedented times and we look forward to welcoming you back to our partner venues when it is safe to do so. Thank you for your continued support for both Treatwell and our salon partners.

With best wishes,
Kei Kaji
CEO, Treatwell

*refunds may take 3-5 working days to appear in your account. If you paid using a Treatwell Gift Card, the value will be credited to your wallet.


Last updated 25.03.2020