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Get in touch

CUSTOMERS

We're Treatwell – the online marketplace for salons and spas, and the easiest way to book (all) your hair & beauty appointments. Need help with something? You'll find the answer here.

For help with recently made or upcoming bookings, go to your account.

If you need to know about managing a booking, or to find out what we do (Treatwell, that is), head to the Help Centre.

For advice on treatments – where to go and what to book – visit our Marketplace and have a scroll.

ONLINE DISPUTE RESOLUTION

If you have a complaint about a service you have purchased via our website and you are unable to resolve this dispute by contacting our customer care team or the partner directly, you may submit a claim via the EU's Online Dispute Resolution (ODR) platform managed by the European Commission available here: webgate.ec.europa.eu/odr/. Please note that this system is only available for complaints about online purchases.

BUSINESS OWNERS

Interested in becoming a Treatwell Partner? Good call. If you own (or manage) a salon or spa, we'd love to hear from you. Just fill in this form and our team will be in touch.

If you're already listed and have a question for us, just head to the Partner Help Centre.

JOBS

Want to join the team? Check out our jobs page – we’re always looking for talented people to come on board.

ADVERTISE

We’re always looking for exciting new collaborations – if you’re an advertiser and you’d like to work with us, we’d be keen to find out more. Contact us at advertise@treatwell.co.uk to talk things through.

PRESS

If you are a journalist who wants to tell the world about the wonders Treatwell, please email press@treatwell.com.

COPYRIGHT INFRINGEMENT

If you would like to tell us about an alleged infringement of your intellectual property right(s) on this website, please contact us at: photography@treatwell.com.