Find the Treatwell plan that’s right for you
- 0% commission for returning clients
- On-boarding and training
- Dedicated local support
- Unlimited team members
Entry
€20 / month
+ €79 sign up fee €0 sign up fee during November
Fees and commission
- 35% commission for new client bookings only
- 2% processing fee for any repeat or widget bookings when they pre-pay online
- 0% processing fee for any repeat or widget bookings when they pay in-salon
Includes:
- Your own, unique Treatwell profile
- Powerful salon software
- 24/7 online bookings
- Personalised advertising
- Automatic marketing tools
- Unlimited SMS appointment reminders
- Free website for your business
Plus
€50 / month
+ €79 sign up fee €0 sign up fee during November
Fees and commission
- 35% commission for new client bookings only
- 2% processing fee for any repeat or widget bookings when they pre-pay online
- 0% processing fee for any repeat or widget bookings when they pay in-salon
Includes:
- Everything in our Entry package, plus…
- Easy-to-use Treatwell PoS software (hardware sold separately)
Premium
€100 / month
+ €79 sign up fee €0 sign up fee during November
Fees and commission
- 35% commission for brand new client bookings only
- 2% processing fee for any repeat or widget bookings when they pre-pay online
- 0% processing fee for any repeat or widget bookings when they pay in-salon
Includes:
- Everything in our Plus package, plus…
- Premium account management: unique, expert advice for your business
VAT applies to all fees and commission
Please note, fees and commission might differ for spa businesses
Understanding Treatwell’s commission
Instead of a flat rate, we only charge commission when we bring a brand new client through your door. As long as they’ve booked you in the last 12 months, any repeat clients or direct appointments you take will only ever be charged a small processing fee to cover the cost of the booking.
Then we re-invest those charges right back into you. Because the whole point of our business is helping you build yours.
Moving to Treatwell’s pricing structure was really a no-brainer for me – not paying for any of my repeat clients? Yes please!
Matt, Threads & Co, London
Questions?
Why do you charge sign up fees and commission?
With Treatwell, you’re not signed up and forgotten. Using your sign up fee, we dedicate a team to help you build your online profile into a beautiful, bespoke shopfront that your clients will love to use right from day one of your partnership – so you can hit the ground running and focus on building your business instead.
Our commission structure is also designed to help you grow. We only charge you commission for brand new clients we bring you, rather than a flat rate for every booking. After that first time, we only charge you a small processing fee when they book back in again, for any treatment. We reinvest those charges back into you by creating new digital tools for your business and supporting you with powerful marketing.
When do I have to pay the processing fee?
A 2% processing fee is applied to any booking made by a repeat client who’s visited your salon in the last 12 months, to cover the costs of handling the booking.
As a special bonus for our Plus and Premium partners, we waive the fee entirely for clients who pay at your venue – so you’ll ONLY pay when customers pre-pay for their treatments online.
Do I have to pay commission for my own clients?
Nope. We’ll only ever charge you commission on brand new clients to your salon or clients who haven’t booked you within the last 12 months.
Any direct bookings you add in (that’s walk-ins, phone calls, texts… anything that’s come to you directly) are completely commission-free.
What happens if I want to cancel?
All our agreements are run on a month-by-month basis with no fixed term, so you can cancel any time if things aren’t working out.
Is my information secure with you?
Making sure your information is safe and sound is our top priority. We’ll never use your data without your permission. You can check out our Privacy Policy for more on how we store and use your data.
And it’s not just about you – any client information that you keep on our software is also kept secure and in compliance with GDPR, so there’s never a need to worry. Read our Partner Terms of Business to learn more.
Is training included?
Yes. Once you sign up, we’ll run you through everything you and your team need to know about Treatwell and how to get the most out of our digital tools – and we’re always available to support you after that, too.
Let’s work wonders together
Find out how you could start working beautifully with Treatwell
- Meet millions of potential clients searching for hair and beauty online
- Powerful digital tools to run your business, all in one place
- Personal business insights and inspiration
For more information on how our Fees and Charges are calculated, when we invoice you and how our relationship works please see our Partner Terms of Business.