The help you need, when you need it

Because sometimes it takes the human touch. From technical support and training to personalised business advice, our friendly team is dedicated to helping you work beautifully, whatever you need.

World-class support, around the clock

A helping hand

Digital support from day one

Here for everything you need to take on the online world from the get go.

Tech support
Problem? No problem. Our expert team works directly with you whenever something’s not quite right.

Personal set up and training
We’ll help you get your salon ready to go, so you can hit the ground running.

Migrate easily
Swapping from another salon software? No fear. Our team of change specialists makes moving quick and painless.

Here to support you grow

Grow with confidence

You can always reach out to our team to make sure you’re getting the most out of your Treatwell partnership.

Reach your full potential
Make the most of all the digital tools at your disposal with Treatwell – and find out where they can be even better.

Get a digital health check
We’ll walk through all your online channels with you to see where you can improve, whenever you like.

Get more repeats
Set your business up for success with advice on using our automatic tools to boost client loyalty.

Expert advice just for you

Business advice, unique to you

Backed up by the biggest hair & beauty database in Europe, our commercial growth specialists are experts at making sure you’re getting the best out of your business. No one helps you grow like we do.

Unique, personal insights
Know what to charge, when to open and where your biggest opportunities are.

Get an edge on the competition
Discover what clients in your area are booking and how.

Make the most of the online world
Professional advice on everything from social media to email marketing.

Live chat

Open up an instant messenger with a real human and we’ll help you find the solutions you’re looking for, the way that works for you. Log in to Connect

Support hotline

No call centres, ever. All our support experts work from the Treatwell offices around Europe, and are dedicated to giving you the help you need. +44 330 100 3515

Partner Help Centre

Our online help portal is full of step-by-step guides to using all your Treatwell features, available 24/7. Visit the Help Centre

Mai Salon Manchester

Treatwell gives me real commercial insight, and ultimately that’s helped me to grow my business.

Khanh, Mai Salon, Manchester