
Running a salon means juggling a hundred things at once. That’s why we’re constantly improving Treatwell Connect, so the tools you rely on keep getting easier, faster and more helpful.
Here’s a quick look at what’s new and what’s coming next.
Big news: Free SMS confirmations are back
Free SMS appointment confirmations are back. Clients receive an SMS as soon as their appointment is booked, keeping your calendar on track.
We’re also building SMS marketing templates to help you reach clients directly and fill quieter slots. Coming to Treatwell Connect soon.
A smoother way to manage your schedule

You may have noticed a refreshed way to add and manage appointments. The flow stays familiar, but it’s now quicker to navigate.
You can also label blocked time, like lunch, breaks, or time off so your schedule stays clear at a glance.
Coming soon: Treatwell Pay card machines

Soon you’ll be able to take card payments with a Treatwell Pay card machine, powered by Stripe.
It connects directly to Treatwell Connect for smooth, reliable in-salon payments with transparent pricing and simple setup.
Live chat just got faster

You’ll now receive a push notification when our support team replies in live chat.
Resolve issues quicker and get straight back to your clients.
Extra protection for your account
To keep your salon secure, we’ve added a quick verification step when updating team access or bank details.
You’ll receive a one-time password (OTP) to confirm the change, giving you extra peace of mind that your business and earnings stay protected.
Heads up: moving forward some emails coming from Treatwell will be sent from the address @partner.treatwell.com. So if you see it pop up, it’s still us.


