Bad customer service. I made an appointment for a 45-mins massage and when I arrived the receptionist suggested changing it to an hour-long one, I accepted. In the end, they only gave me 45 minutes. So when I went to reception to find out what was going on, no one was there. I had to leave. It was definitely a bad experience. Regarding the massage, I felt that the massage therapist had no experience, and she didn't speak English at all and only made signs. I’m really disappointed
Treatment by Physical Therapist 1•Deep Tissue Massage
Karen•over 1 year ago
Verified review
Lovely atmosphere at the place- very calming. The staff are very sweet and kind.
Treatment by Physical Therapist 1•Deep Tissue Massage
Rebecca•over 1 year ago
Verified review
10/10 experience, Vanessa is so lovely and professional
Treatment by Vanessa Gomes•Lymphatic Drainage
Lucy•over 1 year ago
Verified review
The massage felt rushed, there was no technique to it, the massage therapist was literally just rubbing up and down really fast. It was the most unrelaxing massage I’ve ever had. The therapist also kept yawning during the massage and taking drinks. She must have yawned 25 times. It was very unprofessional and I would not recommend. I would go as far to say I’d want my money back.
Treatment by Physical Therapist 2•Swedish Massage
Emma•over 1 year ago
Verified review
Great massage and beautiful clinic. I will go back and would recommend the spa. Good location as well.
Treatment by Physical Therapist 1•Cellulite Treatments