I am a regular customer, however, I was not happy at all with my experience this time around. I was left waiting a whole extra hour even though I had made an appointment online. Several other women were also left waiting even though they had their appointments booked online. There’s a booking system for a reason - if it isn’t adhered to, it shouldn’t be in place. Also, “cash only” is an inconvenience for customers. Card and revolut payments need to be brought back.
Treatment by Josie •Builder Gel Manicure
Maeve•almost 2 years ago
Verified review
Thank-you
Treatment by Aili •Manicure
Michelle•almost 2 years ago
Verified review
Should not be giving out appointments if the owner does not know how to manage them. Shouts at customers. Extremely rude. Staff are excellent but owner ruins everyone's experience by not managing appointments correctly. Will never be back.
Treatment by Meta •Manicure
Maria•almost 2 years ago
Verified review
Booked me AND my daughter in for 12.15 for her birthday.
Got seen at 1.15 and had to be done seperately so it was another extra hour on top of the delay.
Got our hands done and was told no time to do our toes EVEN THO WE WERE BOTH BOOKED IN FOR BOTH TREATMENTS! got shouted at in front of an extremely packed shop that it was my fault? I have no idea how this was my fault I had my booking information in my email. My daughter 6 got charged adult prices when I queried this I got shouted at again.
PedicureShow all…
Maria•almost 2 years ago
Verified review
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Overall experience was good , nail tech was good showed picture of my idea and she was able to do it