The waxing room smelled like urine. The hard wax was extremely hot, not like anything I’ve experience before, and I’ve been having these waxes at various places for over 10 years. The only saving grace was Mei, the woman who did the waxing was very nice. Not enough for me to come back, or recommend to anyone. There was also quite a bit of hair left behind, when all should have been gone, but I actually didn’t say anything because I did not want more of the extremely hot wax on my body.