Q & M Hair & Beauty Capel Street Reviews

3 Capel Street, Dublin 1

Check availability and book online

Reviews are written by customers after their visit.

4.8
2836 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Unfortunately don't have a great review of the wash & blow dry here. While the staff were nice and friendly, I was left waiting 30 mins (I arrived 5 mins early) for my prebooked appointment, but the worst part was the 'curly' blow dry I was given. It as very painful, the brushes were knotted tightly in my hair, a few of them left hanging there for a while. When it came to take them out the unknotting took maybe 10/15 painful minutes. I was charged extra for this privilege and left a bit frustrated, with a sore scalp. But when I got home and realised many hairs had been left broken and frizzy on the top of my head (I have long hair), I was really gutted and a bit angry, still am a couple of days later. Going to be a long process to build up my condition again and let the hairs grow. I absolutely didn't expect this could happen from a simple wash & blow dry. I usually don't go anywhere but my trusted regular salon (who dry my hair curly beautifully in a simple manner with no hanging brushes or knots, no extra charge) but this place was handy and cheap so I thought I'd give it a go. Very much regret it now. I hate to give a negative review and as mentioned the staff were nice & welcoming, which was why I sat and squirmed in pain quietly at the time, didn't want to cause offence to them, but wouldn't want anyone else to be left with damaged hair like I was.
Show venue reply...
Amy gave me an amazing pixie cut! Love it so much I'll defo be back
Ok, I am ultimately happy with the result but the hairdresser didn't look at my hair or ask me what I wanted before she washed it, we just went straight to the basin. I, of course, was struck 'hairdresser panic' so that is on me! The wash was great. There was a bit of a language barrier and I ended up getting shorter than I normally do but the cut itself is great tbh and hair grows, yo! Even if I do have somewhat 'aunt hair' for a while... I saw somebody getting highlights and they looked ace and nails too. Great value, clean, friendly, odd music though... This is a good review!
I love this place, the staff are lovely and they always manage to fit you in
Salon is gorgeous and Mai did an amazing job on my nails. Will definitely be back!