One nail chipped less than 24 hours after it. The top layer of shellac has come off. Cuticles weren't touched and I had to ask for cuticle oil, so its not really a gel polish manicure. When I was finished, I went to leave and it was shouted across the shop in front of a packed shop that I had to pay. I had prepaid on treatwell. Very embarassing as everyone was looking at me.