the salon was nice and clean the girls were short staffed and under pressure, as a salon owner myself i understand the situation they were in and i think they handled the volume of customers very well and still did a great job on my nails and i would recommend them to friends and family and i would would come again
Treatment by Shayla vy•Hard Gel Extensions & Overlays
Maebh•almost 3 years ago
I've been going to VIP nails for about 3 years and the quality of the treatment is always great. Recently however, their time management has been less than ideal. I arrived at 5.30pm for my appointment but did not get seen to until close to 6.15. I left at about 7.15pm, nearly 2 hours after I'd arrived. This could be improved by prioritising appointments over walk-ins (as both are treated equal in terms of being seen to). Not sure if I'll be back until time management is improved.
Treatment by Shayla vy•
Nail or Gel Polish RemovalShow all…
Anonymous•almost 3 years ago
I arrive and there were already 5 clients siting at the nails desk and only 3 nail technicians so I waited for 20 min them I left. I did not wanted to wait 1 hour for a 20 min treatment. They alway overbooked
Treatment by Tony.•Gel Polish Manicure
Anonymous•almost 3 years ago
Had an appointment and didn’t not get seated till 30 mins. Was there for over an hour for a 20 min removal.