My experience with Susan was great, I was a bit nervous as I am not really good with pain, but Susan used a very good numbing cream and was very patient and sweet with me. In the end, I was able to relax and have a lovely chat with Susan while we had a nice tea. The place was very clean, beautiful and the atmosphere was really relaxing. I am so happy with my results as I was very self conscious about the big skin tags. Now I can go swimming again with my conference back thanks to Susan.